Kapsch TrafficCom to improve SoCal traffic congestion through 2041
- Kapsch TrafficCom to continue providing tolling operations for Riverside County
- Follows successful delivery of barrier-free express lanes contract with 45 million trips annually
Duluth, GA, October 28, 2024 – After seven years of project delivery success and continuous operational accomplishments, Kapsch TrafficCom has been awarded a 10-year contract extension to enhance travel and toll services in one of the nations most traveled regions.
Riverside County Transportation Commission (RCTC) has awarded Kapsch TrafficCom a 10-year toll services contract extension. This continues the project scope now through 2041. The award covers all toll services Kapsch TrafficCom provides for RCTC – including roadside toll operations and maintenance on SR-91 and I-15 Express Lanes and the customer support and operations of the Riverside Express toll program. The overall project encompasses 25 miles, and processes over 45 million trips annually.
“We’re thrilled to have been awarded this contract extension and continue our strong partnership with RCTC and the traveling public in Southern California. We value our highly collaborative partnership with RCTC, and extending our services through 2041 shows our dedication to bringing top-notch technology, expertise, and people to enhance travel throughout the region.” – JB Kendrick, President at Kapsch TrafficCom North America
Deploying Tolling within Riverside County
The extension applies to the current Kapsch TrafficCom contract to design, develop, test, install, and operate an end-to-end toll and traffic management solution for the I-15 Express Lanes Project and full replacement of the SR-91 Express Lanes roadside tolling system. Originally awarded in 2017, I-15 Express Lanes opened to the public in 2021 and gained overall final acceptance in 2022. Kapsch TrafficCom and RCTC have worked closely in that time to further enhance travel and toll services in the region, including adding the 15/91 Express Lanes Connector project to the overall scope.
“Kapsch TrafficCom understands our business, operates efficiently, and is actively engaged with us from our teams out in the field to the executive level. Kapsch TrafficCom has delivered one of the most complicated toll systems in the country with state-of-the-art technology, high system reliability, and excellent customer service to our customers. We look forward to continuing our relationship through 2041.” – Jennifer Crosson, Toll Operations Director at Riverside County Transportation Commission
Kapsch TrafficCom delivered an end-to-end solution that included two tolled express lanes incorporating ten toll points on the I-15 Express Lanes and six on the 91 Express Lanes. Kapsch TrafficCom’s system incorporates variable roadside message signs, CCTV cameras for enforcement, and microwave vehicle detectors. Kapsch TrafficCom also delivered the 15 Express Lanes back-office system, dynamic pricing, image review, a customer contact center, and collections enforcement. Additionally Kapsch TrafficCom maintains operations for the express lanes, and staffs and runs the traffic operations and customer service centers.
Part of the greater Los Angeles metropolitan area, Riverside County is the 4th most populous county in California and 10th most populous in the United States.
Kapsch TrafficCom is a globally renowned provider of transportation solutions for sustainable mobility with successful projects in more than 50 countries. Innovative solutions in the application fields of tolling, tolling services, traffic management and demand management contribute to a healthy world without congestion.
With one-stop-shop solutions, the company covers the entire value chain of customers, from components to design and implementation to the operation of systems.
Kapsch TrafficCom, headquartered in Vienna, has subsidiaries and branches in more than 25 countries and is listed in the Prime Market segment of the Vienna Stock Exchange (ticker symbol: KTCG). In its 2023/24 financial year, about 4,000 employees generated revenues of EUR 539 million.