Kapsch is one of Austria's most successful global technology companies. With its comprehensive ITS (Intelligent Transportation Systems) portfolio, Kapsch is actively addressing the challenges of the present and the future with intelligent mobility solutions in a wide range of application areas. As a family-owned company founded in 1892 and headquartered in Vienna, Kapsch can look back on 130 years of experience with the future.
Join Our Team as a Technical Writer – Bridge the Gap Between Innovation and Communication!
We’re seeking a talented and detail-oriented Technical Writer to play a pivotal role in our organization. As the interface between our company and clients, you’ll create compelling technical content that directly influences key bid decisions and showcases our innovative solutions.
Why This Role is Critical
As a Technical Writer, you’ll be at the heart of our operations, working on high-stakes bids and proposals while contributing to technical documentation that has a direct impact on client decisions. This role offers the opportunity to collaborate across teams and shape how we communicate our value to the world.
Key Responsibilities
- Bid and Proposal Excellence: Collaborate with sales and technical teams to craft persuasive, customer-focused narratives for bids and proposals, aligning with client requirements and organizational goals.
- Technical Documentation: Develop clear and user-friendly product descriptions, technical specifications, manuals, and other critical documentation.
- User-Focused Content: Create concise user manuals, installation guides, and operational instructions for diverse audiences.
- Engaging Content Creation: Develop high-quality technical content for marketing materials, presentations, and internal communications.
- Cross-Functional Collaboration: Partner with engineers, product managers, and other stakeholders to gather technical information and translate it into accessible documentation.
- Quality Assurance: Edit and proofread documents to ensure clarity, consistency, and compliance with industry standards.
- Information Architecture: Organize and structure content for seamless navigation and user comprehension.
What We’re Looking For
- Educational Background: Bachelor’s degree in Communications, English, Engineering, or a related field.
- Experience: Minimum of 2 years in technical writing within the technical sector.
- Language: Excellent proficiency in English (C1/C2)
- Skills and Expertise:
- Exceptional writing and editing skills with the ability to simplify complex concepts.
- Proficiency in crafting diverse technical documents, including manuals, guides, and design documents.
- Familiarity with style guides and standards to ensure consistency.
- Experience using tools like Confluence, SharePoint, Jira, Microsoft Office Suite, and Adobe Acrobat.
- Knowledge of AI tools for editorial purposes is a plus.
Key Attributes for Success
- Strong communication skills, both verbal and written.
- Exceptional time management and ability to prioritize multiple tasks.
- A proactive team player who thrives in collaborative environments.
- Sharp analytical skills and attention to detail.
What We Offer
- A Career with Impact: A chance to contribute directly to high-profile projects and influence business outcomes.
- Continuous Growth: Opportunities to work across global teams and hone your technical communication skills.
- International Environment: A supportive culture that values innovation and teamwork.
- Exciting Perks: Enjoy the benefits of a modern workplace, including:
- Access to on-site restaurants and excellent public transport links.
- Subsidized job tickets and bridge day regulations for improved work-life balance.
- Competitive social benefits.
- Competitive Compensation: A market-aligned gross salary starting at €50,000 p.a., with flexibility based on your qualifications and experience.
If you’re passionate about transforming technical concepts into engaging narratives and playing a key role in decision-making processes, we’d love to hear from you.
Apply today and help us shape the future of technical communication!